The Viva Lifecycle
Patient Journey
Pay it forward when you get your favourite treatments at VIVA, earn loyalty points that turn into discounts. We want to reward our loyal clients (like you!) and welcome new ones alike. That’s why our loyalty program offers discounts for all, whether your new to our skin treatments or a regular- we got you covered.
Say hello to happiness
Every patient is wonderfully unique. Their patient journey starts before their booking – and never ends.
Step one
Book a Full Face consultation
We always ask new patients to book a considered, thorough analysis to figure out what you need for optimal improvement. At a cost of *£75 this consultation ensures you ultimately get the look you desire. Need flexibility? Sure, we can move your appointment around if you let us know within 72 hours of your booking. (*please note that if you decide to go ahead with treatment on the same day, £75 will not be charged, we will simply just charge for the cost of treatment*)
Step two
Come On Over
It’s time to come in and meet us for your consultation! We’ve created a safe, comfortable and relaxed space so you can feel at home. This is your opportunity to get to know us, and share your aspirations with our aestheticians. We ask that during this stage you keep an open mind, because you may have a vision but our experts could advise differently based on their assessment of you.
Step three
Starting Your Plan
You’ve had your consultation, you’re excited, and we’re all happy with your treatment plan – now it’s time to make the magic happen. This can either be started in the same session as your consultation or at a more convenient date. With each visit, you’ll notice your self-esteem rising as we enhance your natural beauty, bringing symmetry and harmony to your appearance.
Frequently Asked Questions
While your dedicated practitioner will always be there to answer every last one of your questions in person, this section is here to give you a bit of a head start on some of our most common queries.
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If you wish to reschedule, please give us 72 hours notice before your appointment. If your notice is less than this or you no-show, £75 will be forfeited from your payment card on file.
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Our patients love us, but don’t just take our word for it
See what our amazing patients have to say. We’re incredibly proud of the positive experiences we provide, and their words speak for themselves. Read on to discover why so many choose us for their care.
Like what you hear?
Book your consultation today and let’s discuss how we can help you achieve your aesthetic goals.