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Dr Rupert Critchley MD · Founder, VIVA Skin Clinics · JCCP member
Dark circles are one of the most common reasons people book an aesthetics consultation, and one of the most misunderstood. Sleep, water and eye cream rarely fix them, because in many cases the problem isn’t pigment at all. It’s shadow. A hollow called the tear trough sits between the eye and the cheek, and as it deepens with age or genetics, the light falling on your face creates a dark band beneath the eye.
Tear trough fillers, also called under-eye fillers, address the hollow rather than the colour. A soft hyaluronic acid gel is injected in small volumes to smooth the transition between eye and cheek, so the shadow softens and the area looks rested. It takes around 15 to 30 minutes, involves no surgery and no general anaesthetic, and results generally last nine to eighteen months.
This article explains how under-eye filler works, what it can and can’t improve, what happens on the day, and what to check before you book.
A tear trough is the area also called under eye. It sits below the eye and appears in a half moon shape and can be deep purplish in color and heavy making you appear more tired than you may feel. This area sits above the cheeks and directly below the eye. Why it deepens: loss of fat volume in the mid-face, ligament tethering, skin thinning, bone remodelling with age as well as genetics.
Fillers are an injectable gel made with HA or Hyaluronic acid gel. The gel is injected under the skin to replace lost volume in the hallow under the eye to make the eye appear less tired and restore the lost volume that is causing the tired appearence. Dermal fillers are non-permanent and typically containe numbing agents to make the procedure more comfortable. The procedure on average is 30 minutes with minimal downtime and swelling. Most patients will seek retreatment at 10-12 months to continue the benefits of under-eye filler treatment.
An ideal candidate for tear trough filler is a patient that has true volume loss, under eye deepening or hollowness under the eyes that need volume replaced. Dark circles is not a indication of volume loss and other treatments such as Polynuecleotide injections may result in a better treatment for dark circles. Tear trough filler can improve dark circles slightly but its primary goal is to restore lost volume for sunken under eyes.
At VIVA all of our cosmetic injectors are licensed medical professionals under the NMC, GDC or NMC license. We recommend patient to seek out practioners with these qualifications and request a copy of malpractice insurance as well as before and afters or socials to better understand the level of skills and safety from the clinic.
Every treatment at VIVA is carried out by qualified nurses and doctors, so you’re in safe, experienced hands from consultation to aftercare.
Consultations are always free, giving you the chance to talk through your goals, ask questions and get an honest recommendation before you commit. Payment plans are also available across our treatments with Clearpay and Klarna.
You’ll find us at three clinics, with a fourth opening in Surrey this November:
Download the VIVA app to join VIVA CLUB and get 10% off all treatments, plus easy booking and appointment management.
We offer new client bookings and exciting offers monthly, so book soon to secure your appointment. Our consulations are free and we offer flexible finance.
Book online here or through the VIVA app. For any questions, call us on 02037 332199 (Mon–Fri 10am–7pm, Sat 10am–4pm).
Choose between our experienced nurse practitioners and doctors. All treatments include a consultation and aftercare.
While your dedicated practitioner will always be there to answer every last one of your questions in person, this section is here to give you a bit of a head start on some of our most common queries.
In the UK, tear trough filler generally ranges from around £199 to £650 per treatment, with clinics in central London usually sitting at the higher end. The price depends on the product used, how much is needed and the experience of the practitioner. Most people need 0.5ml to 1ml in total across both sides, and that's usually charged per ml used.
A VIVA tear trough treatment starts at £375 which includes your consultation, the treatment itself. Payment plans are available and consultations are complimentary.
Be cautious of prices that seem unusually low. Under-eye treatment is one of the more technically demanding areas of the face, and a low headline price often reflects inexperience or cheaper product rather than good value.
You can book a consultation with us at VIVA for free online or by calling 02037332199. We're open Monday to Saturday and typically have appointments available within a few days.
Every treatment starts with a face-to-face assessment rather than a booking straight into the chair. Tear troughs don't suit everyone, and part of the consultation is checking whether filler will actually give you the result you want or whether something else would serve you better.
If you're looking elsewhere, choose a practitioner registered with the GMC, GDC, NMC or GPhC, and check whether they appear on a voluntary register such as Save Face or the JCCP. Ask what product they use, whether they inject with a needle or cannula, and whether they keep hyaluronidase on site to dissolve filler in an emergency. Any good injector will be glad to answer.
Most people see results lasting nine to twelve months, though this varies. The under-eye area moves very little compared with the lips or around the mouth, so filler here tends to break down more slowly than elsewhere on the face.
You'll notice a difference straight away, but the final result settles at around two to four weeks once any swelling has resolved. Your metabolism, the product used and how much was placed all affect longevity younger people and those who exercise heavily often find filler metabolises a little faster.
When it does fade, it does so gradually rather than disappearing overnight. Many people choose to top up annually.
Most side effects are mild and short-lived. Expect some swelling, bruising and tenderness, which typically settle within three to seven days. Small lumps or unevenness in the first couple of weeks are common and usually resolve as the product settles.
Less commonly, some people experience prolonged puffiness, filler that migrates slightly, or the Tyndall effect - a faint bluish-grey tinge that can appear if product is placed too close to the surface. Both can be corrected.
Serious complications are rare but real. The most significant is vascular occlusion, where filler blocks or compresses a blood vessel. Because of the vessels around the eye, this carries a very small risk of visual problems. It's the main reason under-eye filler should only be performed by an experienced, medically qualified injector who can recognise and treat it immediately.
Filler is reversible. It can be dissolved with an enzyme called hyaluronidase, which we keep on site as standard. We'll go through all of this properly at your consultation before you consent.
Done well, no. The aim isn't to change how you look but to soften the shadow that makes you look tired. People tend to say you seem well-rested or ask if you've been on holiday, rather than spotting a treatment.
There's no bandaging or obvious sign afterwards. You can wear makeup from the next day, and most people return to work immediately. The main giveaway in the first few days is swelling or the occasional bruise, so if you have a wedding, holiday or big presentation coming up, book at least two to three weeks beforehand.
Filler is only obvious when too much is used or it's placed poorly. We treat this area conservatively and would rather bring you back for a small top-up than overfill at the first appointment.
Actual patient results from our clinic. Every treatment is tailored for a natural, balanced enhancement.


Dr. Rupert
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